Troubleshoot and resolve issues related to laptops, desktops, printers, and other computer peripherals.
Diagnose and resolve Wi-Fi, LAN, internet, and basic network connectivity issues.
Install, configure, and maintain operating systems, software, and required applications.
Set up, maintain, and troubleshoot cameras, microphones, speakers, projectors, and other audio-video equipment for classrooms, interviews, meetings, and events.
Coordinate with vendors and the internal IT team for hardware repairs, software upgrades, and network-related issues.
Perform routine maintenance of IT equipment to ensure smooth day-to-day operations.
Maintain inventory and records of IT assets and technical equipment.