A front office executive in a psychiatric hospital serves as the crucial first point of contact. They manage administrative tasks, schedule appointments, and ensure a welcoming, calm, and confidential environment for vulnerable patients, families, and visitors
Key Responsibilities
- Patient Reception & Assistance: Welcome patients, families, and visitors with high empathy. Create a comforting atmosphere that helps alleviate the anxiety often associated with psychiatric visits.
- Appointments & Scheduling: Manage the daily calendars for psychiatrists, therapists, and counselors. Coordinate follow-ups and ensure minimal waiting times.
- Admissions & Check-in: Guide patients and their families through the admission and discharge processes. Verify identification, assist with required intake forms, and explain hospital policies.
- Billing & Insurance: Process consultation fees, manage co-pays, and coordinate with insurance providers or Third-Party Administrators (TPAs) for cashless claims.
Pay: ₹10,822.41 - ₹25,239.16 per month
Benefits:
Work Location: In person