Halo Energy Solutionz, a leading solar installation company in Kerala, is looking for a Sales and Operations Executive to handle customer calls, explain our solar products/services, and generate leads. The role requires excellent communication skills and a customer-friendly attitude to convert inquiries into potential sales.
Sales & Customer Interaction:
- Make outbound calls to potential customers, explain solar solutions, and convert leads into bookings.
- Follow up with interested leads via phone, WhatsApp, or email.
- Guide customers through the installation process and answer queries regarding pricing, procedures, and timelines.
- Maintain a positive and professional attitude toward customers at all times.
Operations & Coordination:
- Schedule and coordinate installation appointments with internal teams and customers.
- Act as a communication bridge between customers and the field installation team.
- Monitor ongoing installation and maintenance jobs and ensure timely completion.
- Handle rescheduling or delays and inform clients accordingly.
Documentation & Admin:
- Verify and manage documentation related to installations, billing, and maintenance.
- Ensure that customer records, invoices, and reports are updated and filed properly.
- Assist with preparing basic reports on sales, operations, and customer feedback.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Education:
Experience:
- Sales: 1 year (Preferred)
- Customer relationship management: 1 year (Preferred)
- Office management: 1 year (Preferred)
Work Location: In person
