Job Description – Hotel Receptionist
Company: Anant Palace, Ghansoli
Position: Hotel Receptionist
Experience: Minimum 02 Years
Job Summary
Responsible for welcoming guests, managing check-in and check-out, handling reservations, attending guest enquiries, and ensuring smooth front office operations while delivering excellent customer service.
Key Responsibilities
- Welcome and assist guests professionally.
- Handle guest check-in and check-out.
- Manage reservations and room availability.
- Answer calls and respond to guest enquiries.
- Coordinate with Housekeeping and other departments.
- Handle guest complaints courteously and promptly.
- Maintain guest records and billing accurately.
- Ensure the reception area is neat and presentable.
- Work in rotational shifts as per hotel requirements.
Requirements
- Minimum 02 years of experience as a Hotel Receptionist.
- Local language (Marathi) is mandatory.
- Good communication skills in English and Hindi are essential.
- Basic computer knowledge and familiarity with hotel management software.
- Well-groomed personality with a customer-oriented approach and the ability to work under pressure.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
