Junior Cloud Engineer
Job description:
Role Overview
As a Junior Cloud Support Engineer, you will be part of our cloud operations team, supporting customers across AWS and other cloud platforms. This role is ideal for someone starting their cloud career, with strong fundamentals and a hunger to learn, troubleshoot, and grow in a real-world environment.
Key Responsibilities
- Provide L1/L2 support for cloud infrastructure (primarily AWS & Azure; exposure to Oracle/GCP is a plus)
- Monitor cloud environments using tools and dashboards; ensure high availability and performance
- Troubleshoot issues related to compute, storage, networking, and security
- Assist in incident management, root cause analysis, and documentation
- Support deployment and maintenance of cloud-based applications and services
- Work closely with DevOps and engineering teams for issue resolution and improvements
- Maintain documentation for SOPs, runbooks, and troubleshooting guides
- Ensure adherence to security and compliance best practices
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related field
- 1–2 years of experience
- Basic understanding of cloud computing concepts (IaaS, PaaS, SaaS)
- Familiarity with AWS services (EC2, S3, VPC, IAM, RDS)
- Knowledge of Linux/Unix systems and basic commands
- Understanding of networking fundamentals (DNS, TCP/IP, firewalls)
- Strong problem-solving and analytical skills
- Good communication skills and ability to work in a team environment
Good to Have
- AWS Certified Cloud Practitioner (or working towards certification)
- Exposure to DevOps tools (Docker, Kubernetes, CI/CD pipelines)
- Basic scripting knowledge (Python / Shell scripting)
- Awareness of cybersecurity fundamentals
What We Look For
- A strong learning mindset and curiosity about cloud and security
- Ability to handle pressure and work in a fast-paced environment
- Ownership mindset and willingness to go beyond assigned tasks
- Passion for building a long-term career in cloud, DevOps, or cybersecurity
What You Get
- Opportunity to work on real-world cloud environments across global clients
- Structured learning and certification support (AWS, Kubernetes, Security)
- Exposure to multi-cloud and cyber-resilience projects
- Mentorship from experienced cloud architects and engineers
- A high-growth environment with clear career progression
Why Join F9 Infotech?
At F9, we don’t just support infrastructure—we build resilient digital ecosystems. If you’re looking to start your journey in cloud with a company that values learning, ownership, and innovation, this is the place for you.
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Work Location: In person
