Job description:
We are seeking a dynamic and enthusiastic individual with strong command of the English language and the ability to handle international clients to join our team as an Academic Associate
Job Description:
Strong problem solving and client interaction skills, and ability to work in result-oriented team environment.
Maintains relationships with clients by providing support, information, and guidance, researching, and recommending new opportunities.
Identifies business opportunities by identifying prospects. Researching and analysing sales options.
Prepares reports by collecting, analysing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
Communicating with clients or employers about project, event or campaign expectations and goals.
Answer telephones and respond to inquiries from clients and participants.
Create, compile and export databases containing all information for each event.
Deal with customer complaints or issues.
Manage client communications, address inquiries promptly, and provide administrative support to support operational and business objectives.
Supporting other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc. Quality educational service worldwide. Please find the requirements & other details as mentioned below:
Being an active member in supporting the collective well-being of the organization and team, to provide.
Graduate/Post Graduate.
Experience- 0 to 1 year experience in customer handling.
Strong written & oral communication skills in English.
Organized with the ability to prioritize and multi-task.
Reliable with patience and professionalism.
Willing to work in Shifts.
Additional Requirements
- Candidates from Kerala are preferred.
- This is a work-from-home position. However, candidates must be willing to visit the office whenever required for meetings or other official purposes.
- Immediate joiners are preferred.
Pay: ₹144,000.00 - ₹160,000.00 per year
Benefits:
Application Question(s):
- How would you rate your English communication skills on a scale of 1 to 10?
- Notice period
- Are you willing to visit the office for meetings or other official purposes whenever required?
Language:
Work Location: Remote
