About Us
Future Varsity is a vibrant, multidisciplinary higher education institute where passion meets profession. For over 25 years, we have been helping students build amazing careers in fields like Event Management, Sports Management, Interior Design, Nutrition, Finance, Marketing, Entrepreneurship and more. incredible place to work.
Role Overview
We are looking for enthusiastic and communication-oriented graduates to join our team as Trainees – Lead Management & Telecalling. The role will primarily involve outbound tele-calling, lead follow-ups, candidate interactions, database management, and day-to-day administrative coordination to ensure a smooth and efficient lead lifecycle.
Key Responsibilities
Make outbound calls to prospective candidates/leads and communicate programme, admission, or service-related information effectively.
Follow up with leads through calls, WhatsApp, email, and other communication channels to drive conversions and engagement.
Maintain and regularly update lead databases, CRM systems, Excel trackers, and leads database.
Schedule and coordinate counselling sessions
Prepare and share daily/weekly activity reports covering calls made, leads contacted, follow-ups, conversions, and pending cases.
Identify inactive or pending leads and take proactive follow-up actions to improve lead conversion.
Perform any other operational or administrative responsibilities assigned by the reporting manager.
Basic knowledge of MS Excel, Google Sheets, MS Office, and email communication.
Good organisational and time-management skills.
A graduate who is confident, energetic, organised, and comfortable speaking with people over the phone, with a strong willingness to learn and build a career in lead management, admissions, customer engagement, sales, or operations.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
