Jewellery Retail Store Manager
WAHE Jewellery – Sector 66, Gurugram
Work Schedule: 6 Days a Week | Work From Store
About WAHE Jewellery
WAHE Jewellery is a fast-growing contemporary jewellery brand built around thoughtful design, strong craftsmanship, and memorable customer experiences. We are building more than just a retail brand — we are building a space where customers celebrate meaningful moments through jewellery.
As we expand our retail presence, we are looking for a Store Manager who treats the store like their own business and enjoys leading people, driving sales, and delivering exceptional customer experiences.
Role Overview
We are looking for someone who can own the complete store experience — from sales and team leadership to operations and customer relationships.
This is not just a supervision role. You will be responsible for ensuring the store runs smoothly, customers leave delighted, and the team performs at its best every day.
What You’ll Be Responsible ForStore Sales & Customer Experience
- Drive store sales and achieve monthly targets
- Create a warm, premium, and personalised shopping experience
- Build long-term relationships with customers and repeat buyers
- Guide customers on product selection, styling, and purchase decisions
- Handle customer concerns professionally and proactively
Team Leadership
- Lead, motivate, and train store staff
- Set daily sales goals and monitor performance
- Ensure team members maintain strong product knowledge
- Create a positive, energetic, and disciplined store environment
Store Operations & Inventory
- Ensure smooth daily store operations
- Manage inventory, stock audits, and product display standards
- Coordinate with backend teams for stock availability and replenishment
- Maintain store hygiene, presentation, and visual merchandising standards
Business & Reporting
- Track store performance and share daily / weekly reports
- Identify opportunities to improve store performance and customer engagement
- Support marketing and promotional activities at store level
Who We Are Looking For
You’ll do well in this role if you:
- Have experience managing retail stores (jewellery, luxury, lifestyle, or fashion preferred)
- Enjoy interacting with customers and building trust
- Are confident leading and motivating teams
- Are organised, responsible, and detail-oriented
- Take ownership instead of waiting for instructions
- Understand sales targets and business performance
Experience & Qualifications
- 2–6 years of retail store management or senior sales experience
- Jewellery or luxury retail experience will be an advantage
- Strong communication and customer-handling skills
What You’ll Get
- Opportunity to lead a premium jewellery retail store
- Direct exposure to brand growth and business decision-making
- A collaborative and entrepreneurial work environment
- Competitive salary and performance incentives
- Strong growth opportunities as the brand expands
Location
WAHE Jewellery Store
AIPL Joy Street, Sector 66, Gurugram
Work Schedule
- 6 days working (Weekday off)
- Store working hours as per retail operations
Why Join WAHE Jewellery?
If you enjoy building customer relationships, leading teams, and being part of a growing brand where your work genuinely matters — you’ll feel at home here.
How to Apply
Please share your resume at:
[email protected]
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Badshahpur, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
