The role of Java Technical Specialist is integral to the support and enhancement of Java-based server applications used in business-critical label management solutions. The main goal is to ensure operational continuity, performance, and reliability of these applications. Responsibilities: Perform application installation, configuration, and environment setup across enterprise environments. Manage deployments and runtime configurations on Payara and Apache Tomcat application servers. Execute application version upgrades and Java upgrades, ensuring compatibility and minimal disruption. Troubleshoot deployment/configuration issues and coordinate fixes with internal teams. Provide L2/L3 production support ensuring business continuity. Conduct root cause analysis (RCA) for recurring/high-impact issues. Support administration and troubleshooting of application server environments. Implement and maintain SSL/TLS configurations and support PKI certificate handling processes. Provide operational and technical support for the Loftware Spectrum application. Partner with IT Services, business users, and vendors for incident management. Create and maintain operational documentation such as runbooks and knowledge articles. Must Haves: Minimum 3+ years of experience in application support / technical specialist roles supporting Java-based applications. Hands-on experience with Apache Tomcat and/or Payara Server. Experience with Loftware Spectrum. Knowledge of Java and scripting using JavaScript / ECMAScript. Understanding of SQL and database configurations (including DerbyDB exposure). Experience implementing/supporting SSL, TLS, and PKI certificates. Nice to Haves: Certifications (e.g., Java, ITIL, security/certificates). Exposure to production support practices including incident management and RCA. Reason (Must Have): 3+ years of experience: Essential for managing the complex nature of Java-based technologies and ensuring effective problem-solving. Experience with Apache Tomcat: Necessary for managing deployments and runtime configurations effectively. Loftware Spectrum experience: Critical for operational support and troubleshooting of label management solutions. Java and JavaScript knowledge: Important for business rule development and scripting needs. SQL and DerbyDB understanding: Required for coordinating database integrations and operational support. SSL/TLS/PKI experience: Essential to ensure compliance and security protocols are adhered to in system operations. Reason (Nice to Have): Certifications: Adds credibility and demonstrates a commitment to professional development in relevant fields. Exposure to production support practices: Valuable for understanding incident management processes which are critical in minimizing downtime.
