Receptionist – Key Result Areas (KRA)1. Front Desk Management
- Ensure a warm, professional welcome for all visitors
- Maintain an organized, clean, and presentable reception area
- Manage visitor entry, passes, and records accurately
2. Call Handling & Communication
- Answer incoming calls promptly and professionally
- Screen, forward, and take accurate messages
- Provide correct information or route calls to the right departments
3. Visitor & Client Coordination
- Coordinate with internal teams for visitor meetings
- Ensure minimal waiting time for guests and clients
- Handle guest inquiries politely and efficiently
4. Administrative Support
- Manage incoming and outgoing courier and mail
- Maintain records, registers, and basic documentation
- Assist with data entry, filing, and office coordination tasks
5. Scheduling & Coordination
- Schedule appointments and meeting rooms
- Coordinate calendars for meetings when required
- Support internal event or meeting arrangements
6. Compliance & Security
- Follow company security and safety protocols
- Ensure visitor policies are strictly followed
- Report any unusual or suspicious activity
7. Professional Conduct
- Maintain professional appearance and behavior
- Uphold company policies, values, and confidentiality
- Demonstrate reliability, punctuality, and accountability
If you want, I can also:
- Convert this into measurable KRAs with KPIs
- Customize for corporate / hospital / hotel / school
- Make it simpler for junior roles
Job Type: Full-time
Pay: ₹8,643.69 - ₹23,885.58 per month
Work Location: In person
