We are seeking an Assistant Manager – Client Servicing to act as the primary bridge between our corporate clients and internal production teams. In this role, you will manage day to day client communication, take event briefs, coordinate seamless event execution, and ensure top tier client satisfaction from pitch to post-event breakdown.
Key Responsibilities
- Client Relationship Management: Act as the daily point of contact for key corporate clients, maintaining clear communication and managing expectations throughout the project lifecycle.
- Brief Processing & Pitch Support: Gather detailed client briefs, coordinate with internal creative/design teams to develop concepts, and assist in preparing client proposals.
- Execution Coordination: Work closely with operations, vendors, and production teams to ensure all event elements (AV, staging, decor, branding) are delivered on time and within scope.
- On Site Event Management: Lead client interactions on site during live setups and events to handle last minute requests, troubleshoot issues, and ensure smooth delivery.
- Budget & Billing Tracking: Assist in managing project budgets, client billing schedules, vendor payments, and job closures.
Key Requirements
- 2 to 4 years of experience in client servicing, account management, or event operations within an event management or experiential marketing agency.
- Strong project management skills with the ability to handle multiple event timelines simultaneously.
- Excellent verbal/written communication and interpersonal skills.
- Calm under pressure with quick problem solving skills during live event environments.
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
