Job Title: Telecaller Cum Accounts Assistant
Company: Kairali Space Makers
Location: Coimbatore
Department: Operations / Accounts & Customer Support
Job Summary
Kairali Space Makers is looking for a Telecaller Cum Accounts Assistant who can efficiently handle customer communication, support sales coordination, and manage basic accounting activities. The candidate will be responsible for lead follow-ups, confirming customer availability before sales executive visits, maintaining daily accounts records, and preparing regular reports for management.
The ideal candidate should have strong communication skills, basic accounting knowledge, and the ability to manage both operational and financial tasks efficiently.
Key Responsibilities
1. Telecalling & Customer Coordination
- Follow up with leads generated through marketing campaigns, inquiries, and referrals.
- Confirm customer availability and route schedule before the Sales Executive’s visit.
- Conduct customer follow-ups regarding inquiries, quotations, and service updates.
- Maintain a daily call log and lead tracking system.
- Coordinate between customers and the sales team for smooth communication.
- Address basic customer queries and escalate complex issues to the concerned department.
- Maintain and update the customer database and lead status records.
- Ensure timely follow-up with potential and existing customers.
2. Accounts & Financial Activities
- Maintain daily accounts entries and financial records.
- Record cash transactions, expenses, receipts, and payments accurately.
- Maintain proper accounts documentation and filing.
- Prepare basic accounts statements and summaries.
- Assist in invoice preparation and payment follow-ups when required.
- Ensure organized maintenance of financial records for verification and reference.
3. Reporting & Documentation
- Prepare Daily Report including call activity, lead status, and accounts updates.
- Prepare Weekly Reports on follow-ups, sales coordination, and financial activities.
- Prepare Monthly Reports summarizing telecalling performance and accounts records.
- Submit reports to the Manager / Concerned Authority regularly.
- Maintain proper documentation of operational and financial activities
Key Competencies
- Customer Communication
- Attention to Detail
- Time Management
- Data Management & Reporting
- Basic Accounting Knowledge
Pay: From ₹15,000.00 per month
Work Location: In person
