Job Summary
We are seeking an experienced and result-oriented Area Manager – Logistics to oversee end-to-end logistics operations across assigned locations/clients. The role involves managing manpower deployment, transportation operations, client coordination, vendor management, operational efficiency, and team performance while ensuring service excellence and cost optimization.
The ideal candidate should have strong experience in logistics, supply chain operations, manpower management, and field operations with the ability to manage multiple sites and large operational teams.
Key Responsibilities
Operations Management
- Oversee daily logistics and transportation operations across assigned areas/sites.
- Ensure timely deployment of manpower, vehicles, and operational resources.
- Monitor productivity, turnaround time (TAT), dispatch efficiency, and service quality.
- Implement SOPs and operational best practices to improve efficiency.
Team & Manpower Management
- Manage supervisors, coordinators, field executives, and operational staff.
- Ensure proper staffing, attendance monitoring, shift planning, and workforce utilization.
- Conduct regular training sessions for operational teams on safety, compliance, and productivity.
- Drive team discipline, motivation, and performance management.
Client Relationship Management
- Act as the primary point of contact for clients within the assigned area.
- Ensure high client satisfaction through timely issue resolution and service delivery.
- Conduct regular review meetings with clients and provide operational updates.
Vendor & Fleet Coordination
- Coordinate with transport vendors, drivers, and fleet partners for seamless operations.
- Monitor vehicle utilization, route efficiency, fuel management, and maintenance schedules.
- Ensure adherence to safety and compliance standards.
MIS & Reporting
- Prepare daily, weekly, and monthly MIS reports related to operations, manpower, billing, and performance metrics.
- Analyze operational data and identify areas for improvement.
- Track KPIs such as productivity, absenteeism, delivery timelines, and cost efficiency.
Compliance & Process Control
- Ensure compliance with company policies, labor laws, safety standards, and operational guidelines.
- Conduct audits and site inspections to maintain operational discipline.
- Manage escalation handling and risk mitigation effectively.
Required Qualifications
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- MBA/PGDM in Operations or Supply Chain preferred.
Experience Required
- 5–10 years of experience in logistics, transportation, supply chain, or manpower operations.
- Prior experience managing multiple sites/locations preferred.
- Experience in manpower/logistics outsourcing industry will be an added advantage.
Required Skills
- Strong leadership and team management abilities
- Excellent operational and analytical skills
- Client handling and stakeholder management
- Knowledge of logistics operations and fleet coordination
- Proficiency in MS Excel, MIS reporting, and operational dashboards
- Problem-solving and decision-making capability
- Ability to work under pressure and manage multiple operations simultaneously
Key Performance Indicators (KPIs)
- Operational efficiency and service delivery
- Client satisfaction and retention
- Manpower productivity and attendance management
- Cost optimization and process improvement
- SLA/TAT adherence
- Team performance and attrition control
Preferred Industry Background
- Logistics & Transportation
- Supply Chain & Warehousing
- Manpower & Staffing Operations
- E-commerce Logistics
- Trade & Commerce Operations
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
