We are looking for Malayalam-speaking Voice Process Executives to handle customer calls, provide accurate information, resolve customer queries, and ensure a positive customer experience.
Responsibilities
- Handle inbound and/or outbound customer calls in Malayalam.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional and polite communication with customers.
- Record customer interactions and update details in the system.
Requirements
- Fluency in Malayalam is mandatory.
- Good communication skills in Malayalam; basic English knowledge is preferred.
- Freshers and experienced candidates can apply.
Key Skills
- Malayalam Communication
- Customer Service
- Voice Process
- Active Listening
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
