Position: Service Engineer
Job Location: Pune, Chakan
Key Responsibilities:
· Installation & Commissioning: Lead the on-site setup, calibration, and fine-tuning of AOI/SPI equipment.
· Recipe Optimization: Collaborate with clients to optimize inspection algorithms and reduce False Call rates.
· Customer Training: Provide technical workshops and hands-on training to client operators and engineers.
· Feedback Loop: Act as the bridge between the field and our R&D team, conduct regular customer follow-ups, gather customer needs, and report product issues to drive internal improvements.
· Spare Parts and maintenance plans: Manage on-site spare parts and develop equipment maintenance plans to ensure smooth on-site operation and efficient problem resolution.
· Technical Knowledge Management: Collect typical after-sales case knowledge, compile technical documents, and update the knowledge base for team experience sharing.
Desired Candidate Profile :
· Diploma in Electronics/ Electrical or B.Tech-Electronics/Electrical with 1-6 years of experience from SMT Electronics industry.
· Customer-focused mindset with a commitment to delivering exceptional service.
· Strong problem-solving and analytical abilities.
· 1+ years of hands-on experience in AOI/AVI equipment debugging or maintenance.
Requirements
· Technical Skills: Proficiency in vision system calibration, motion control, and PLC logic. Familiarity with mainstream AOI/AVI equipment brands is a major plus.
· Education: Associate or Bachelor's degree in Electrical Engineering, Mechatronics, or Automation.
· Soft Skills: Strong problem-solving mindset and the ability to communicate effectively with factory managers.
Pay: ₹20,000.00 - ₹35,000.00 per month
Education:
Experience:
- Service Engineer: 1 year (Preferred)
- AOI/ SPI machines: 1 year (Preferred)
- Installation, Maintenance, Troubleshooting: 1 year (Preferred)
Work Location: In person
