- Manage and nurture relationships with assigned key accounts.
- Serve as the primary point of contact for clients and resolve their queries in a timely manner.
- Understand client requirements and provide suitable solutions using Majhe App's products and services.
- Ensure successful onboarding and ongoing engagement of business partners.
- Identify opportunities for account growth, upselling, and cross-selling.
- Monitor account performance and prepare regular reports on client activities and business growth.
- Coordinate with Sales, Operations, Customer Support, Marketing, and Product teams to ensure smooth service delivery.
- Conduct regular meetings and business reviews with clients to strengthen partnerships.
- Handle escalations professionally and ensure prompt resolution.
- Track market trends, customer feedback, and competitor activities to recommend improvements.
- Maintain accurate account records and update CRM systems regularly.
- Achieve monthly, quarterly, and annual revenue and retention targets.
Must have Own Laptop
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
