Job description
Complaint Handling and Monitoring via email & Whatsapp
Handling Service engineers through whatsapp
Handling of AMC/Warranty Scheduled Customers by the existing excel document
Quotation to PO stage follow up with customer in Excell funnel.
Payment Followup and Collection as per existing excell document.
Documentation, Filing and e filing on daily basis Material request to Technical manager based on engineer request with HOD approval Installation plan based on Production approval and send completion reports
Monthly/Quarterly Invoice booking data review with HOD Monthly Order & Invoice Booking data to Management
Weekly payment Receiviables report to accounts weekly invoice booking projection to the Management team.
Equipment Performance letters from customer after every supply.
Aadharing Service
Process made for the Coordinator position.
Aadharing Documents & existing process.
