Roles and Responsibilities:
· Greet patients and visitors courteously and professionally.
· Handle patient registration, check-in, and check-out processes
· Respond to phone calls, emails, and inquiries promptly and appropriately
· Coordinate with doctors, nurses, and departments to ensure timely services
· Handle patient feedback, queries, and complaints with empathy and tact
· Follow hospital protocols and maintain patient confidentiality at all times
Qualifications:
· Graduate in any discipline.
· Minimum 1 or 2 years of experience in a front desk or receptionist role, preferably in a hospital or clinic.
· Proficiency in MS Office.
· Excellent communication (English and local language)
· Pleasant personality and customer-service-oriented approach
Pay: From ₹350,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Worli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Front desk Executive or Assitance : 1 year (Required)
Language:
- Fluent English (Required)
Work Location: In person
