Building No. 24, BB, Aarna Square, opposite Shalimar Township, near Skye Corporate Park, Indore, Madhya Pradesh 452010
Role Overview We are seeking a proactive and client-focused Post-Sales Executive to manage the client lifecycle from deal closure through successful project onboarding and ongoing engagement. This role serves as the primary point of contact for clients post-meeting and is critical to ensuring seamless communication, timely delivery, and long-term client satisfaction. Key Responsibilities • Follow up with leads after the pre-sales meeting and work on converting them into confirmed clients. • Prepare and share detailed proposals tailored to client requirements in a timely manner. • Draft, manage, and forward contract documents to clients for review and sign-off. • Prepare and share project estimations and cost breakdowns as requested by clients. • Conduct regular weekly check-in meetings with clients to provide project updates and gather feedback. • Manage all client communication primarily through professional email correspondence. • Maintain accurate records of client interactions, proposals, contracts, and follow-up activities. Requirements • Minimum 2 years of experience in post-sales, client servicing, account management, or a similar client-facing role in a tech or IT services company. • Strong written and verbal communication skills with proficiency in professional email drafting. • Ability to prepare clear proposals, cost estimations, and contract documents. • Detail-oriented with strong follow-up and organizational skills. • Ability to perform independent research and requirement analysis before client interactions. • Comfortable working with cross-functional teams to align delivery with client expectations. • Basic understanding of AI automation services and technology solutions. What We Offer • Competitive compensation with performance-based revisions. • Direct exposure to AI automation projects and international clients. • A structured work environment with defined growth opportunities. • Opportunity to take ownership of the client success function.
