Position: Corporate Sales Executive / Manager
Department: Sales & Marketing
Industry: Hospitality
Experience: 2–5 Years in Hotel/ Hospitality Sales
Job Summary
The Corporate Sales Executive/Manager will be responsible for developing and maintaining strong relationships with corporate clients, generating room and F&B business, achieving sales targets, and increasing the hotel's corporate revenue. The role requires excellent communication, networking, negotiation, and client relationship management skills.
Key Duties & Responsibilities
- Identify and develop new corporate accounts and business opportunities.
- Maintain strong relationships with existing corporate clients and ensure repeat business.
- Conduct regular sales calls, client meetings, presentations, and property visits.
- Generate corporate room bookings, conferences, meetings, banquets, and F&B business.
- Achieve monthly and annual corporate sales targets.
- Prepare and submit quotations, proposals, contracts, and corporate rate agreements.
- Negotiate rates and packages with corporate clients within approved guidelines.
- Coordinate with Front Office, F&B, Banquets, Reservations, and other departments to ensure smooth service delivery.
- Follow up on leads, enquiries, proposals, and pending business opportunities.
- Maintain an updated database of corporate clients and sales contacts.
- Conduct market research to identify new companies, industries, and potential business sources.
- Participate in corporate events, exhibitions, networking events, and sales activities.
- Monitor competitor rates, packages, promotions, and market activities.
- Handle client feedback and complaints professionally and ensure timely resolution.
- Maintain regular reports on sales calls, client visits, revenue, leads, and business conversion.
- Ensure timely collection and follow-up of outstanding corporate payments in coordination with the Accounts team.
- Work closely with the Sales Manager/Director of Sales to develop and execute corporate sales strategies.
- Ensure professional representation of the hotel's brand and maintain high standards of customer service.
Key Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong corporate networking and relationship-building abilities.
- Good negotiation and convincing skills.
- Target-oriented and result-driven approach.
- Strong knowledge of the local corporate market.
- Ability to generate new business and convert leads.
- Good knowledge of hotel products, room categories, F&B, banquets, and events.
- Proficiency in MS Office and hotel sales/reporting systems.
- Professional appearance and strong presentation skills.
- Ability to work independently as well as within a team.
Performance Indicators
- Achievement of monthly and annual sales targets.
- Revenue generated from corporate accounts.
- Number of new corporate accounts acquired.
- Repeat business and client retention.
- Conversion of leads and sales enquiries.
- Corporate room nights and F&B/banquet revenue generated.
- Client satisfaction and relationship quality.
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
