Responsibilities:
1. Quality Assurance & Process Control
- Ensure end-to-end quality control for Tap Hole Clay products across all stages of manufacturing.
- Monitor raw material quality, validate supplier inputs, and ensure compliance with specifications.
- Oversee critical processing parameters and maintain operational consistency.
Conduct routine and special quality checks to ensure product reliability and performance.
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2. Testing & Standard Compliance
- Implement and adhere to testing protocols based on industry standards and internal guidelines.
- Analyze results from laboratory tests and production trials to identify deviations.
- Prepare and maintain testing documentation, certificates, and compliance reports.
3. Defect Analysis & Corrective Action
- Investigate quality deviations, customer complaints, and internal non-conformances.
- Perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
- Work closely with Production and R&D to improve product consistency and reduce defects.
4. Cross-Functional Collaboration
- Coordinate with Production for process optimization and operational improvements.
- Align with R&D for new product trials, performance evaluations, and reformulations.
- Liaise with Procurement for supplier quality assessment and raw material improvements.
- Support the Sales team with technical queries, customer feedback, and product performance insights.
5. Continuous Improvement
- Drive QPC-related improvement initiatives to enhance product quality, reduce cost, and optimize processes.
- Contribute to standardization activities, documentation updates, and quality audits.
Promote best practices and ensure compliance with all safety and QPC requirements.
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Skills & Competencies:
- Bachelor’s/Master’s degree in Ceramic Engineering, Chemical Engineering, Materials Science, or related field.
- 2–5 years of experience in Quality Control/Quality Assurance within refractory manufacturing (preferably Tap Hole Clay or allied products).
- Strong understanding of raw materials, formulation, and refractory processing techniques.
- Experience in testing standards, quality systems, and manufacturing process control.
