EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking an experienced Service Delivery Manager - HPC & ITIL/ITSM responsible for the end-to-end delivery of HPC services and solutions, empowering scientists and researchers to accelerate innovation. This role acts as a bridge between research and IT departments, ensuring seamless operation, optimization and strategic evolution of the HPC environment.
Responsibilities
-
Oversee daily operations of HPC infrastructure, including compute clusters, storage systems and software stack
-
Collaborate with research and development teams to understand computational needs and translate them into technical requirements
-
Lead projects for expansion and enhancement of HPC capabilities, managing timelines, budgets and resources
-
Contribute to the long-term roadmap for HPC, staying updated on emerging technologies like AI, machine learning and quantum computing
-
Monitor system performance, identify bottlenecks and implement optimizations
-
Provide user support and develop training programs for researchers
-
Ensure compliance with industry regulations, data privacy standards and internal security policies
Requirements
-
13 to 15 years of overall professional experience
-
Proven experience managing large-scale HPC environments, preferably in pharmaceutical, biotechnology or research-intensive industries
-
Bachelor's or Master's degree in Computer Science, Engineering or a related scientific discipline
-
Deep understanding of HPC architecture, cluster management and parallel file systems
-
Knowledge of high-speed interconnects and job scheduling
-
Strong project management and leadership skills with excellent communication abilities
-
Analytical and problem-solving skills for troubleshooting complex technical issues
Nice to have
-
Experience with cloud-based HPC and containerization technologies
We offer
-
Opportunity to work on technical challenges that may impact across geographies
-
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
-
Opportunity to share your ideas on international platforms
-
Sponsored Tech Talks & Hackathons
-
Unlimited access to LinkedIn learning solutions
-
Possibility to relocate to any EPAM office for short and long-term projects
-
Focused individual development
-
Benefit package:
-
Health benefits
-
Retirement benefits
-
Paid time off
-
Flexible benefits
-
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
