Job Title: Tele caller
Location: THOUFEEQUE RESTAURANT,WAYANAD
Job Type: Full-time
Job Summary:
We are looking for a confident and customer-friendly Tele caller to handle incoming and outgoing calls for our hotel. The ideal candidate must have good communication skills, the ability to explain hotel services clearly, and a polite attitude while interacting with guests.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Provide information about hotel rooms, facilities, rates, and ongoing offers.
- Maintain a daily log of calls, bookings, and follow-ups.
- Coordinate with the front office team for smooth guest check-in and check-out.
- Promote hotel services such as restaurant offers, events, banquets, etc.
- Resolve guest queries and escalate issues to the concerned department.
- Maintain an updated customer database.
- Follow communication scripts and guidelines provided by the management.
Required Skills & Qualifications:
- Excellent communication skills in English, Hindi, and local languages.
- Basic computer knowledge (MS Office, booking software, email handling).
- Pleasant voice, positive attitude, and strong customer service orientation.
- Ability to handle pressure and multitask effectively.
Benefits:
- Attractive salary + incentives
- Food & accommodation
- Career growth opportunities
- Friendly work environment
How to Apply:
Interested candidates can contact us at [7306533733]
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
