Assistant Manager – KYC Operations
Role Summary
The Assistant Manager will lead a team of KYC analysts responsible for customer due diligence, onboarding reviews, periodic reviews, and regulatory compliance. The role focuses on maintaining quality, productivity, and adherence to AML/KYC regulations.
Key Responsibilities
- Manage and supervise KYC analysts and senior analysts.
- Review and approve customer onboarding and KYC documentation.
- Ensure compliance with AML, CDD, EDD, sanctions, and regulatory requirements.
- Monitor productivity, quality, and SLA performance.
- Conduct quality reviews and identify process improvement opportunities.
- Handle escalations related to customer onboarding and periodic reviews.
- Prepare MIS reports and management dashboards.
- Coordinate with Compliance, Risk, Operations, and Audit teams.
- Train, coach, and develop team members.
- Support internal and external audits.
Required Skills
- Strong knowledge of KYC, AML, CDD, EDD, sanctions screening, and regulatory requirements.
- Experience with banking, financial services, fintech, or BPO operations.
- Team management and stakeholder management skills.
- Analytical and decision-making abilities.
- Proficiency in Excel and reporting tools.
Preferred Experience
- 4 – 6+ years of KYC/AML experience.
- 1–3 years of people management experience.
Pay: ₹30,000.00 - ₹50,000.00 per month
Ability to commute/relocate:
- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Banking: 2 years (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
