Key Responsibilities
* Handle client enquiries professionally via phone calls, WhatsApp, and other communication channels.
* Provide accurate and clear information regarding services, courses, and procedures.
* Manage, monitor, and follow up on enquiries systematically to ensure timely responses.
* Maintain proper records, documentation, and administrative files.
Coordinate with team members to ensure smooth day-to-day operations.
* Learn and adapt quickly to company procedures and work processes (training will be provided).
* Assist in problem-solving and make appropriate decisions when handling client concerns.
* Ensure all assigned tasks are completed accurately and on time.
* Maintain a professional, courteous, and customer-focused attitude at all times.
Requirements:-
* Excellent verbal and written communication skills.
* Good computer skills and proficiency in WhatsApp, email, and MS Office applications.
* Strong organizational and multitasking abilities.
* Smart working attitude with good problem-solving skills.
* Punctual, loyal, responsible, and committed to work.
* Ability to learn quickly and work independently after training.
* Previous administrative or customer support experience is an advantage but not mandatory.
Job Types: Full-time, Permanent
Pay: From ₹12,000.00 per month
Work Location: In person
