Onboarding & Implementation: Guide new clients through the setup phase to ensure seamless integration and usage.Relationship Building: Serve as the primary point of contact, maintaining ongoing communication to understand client goals and address concerns.Product Adoption: Provide product demonstrations, training, and best-practice guidance to help users maximize the platform's value.Retention & Churn Reduction: Proactively monitor user engagement and intervene when clients are at risk of canceling or underutilizing the product.Account Expansion: Identify and nurture opportunities to cross-sell or upsell premium features or upgrades that benefit the client.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person