Role Purpose
The Manager - Payroll & Shared Services will be responsible for leading payroll operations, employee lifecycle administration, HR shared services, statutory compliance, HRMS governance, and employee support services across TATA Realty & Infrastructure Limited. The role will ensure accurate and timely payroll processing, process standardization, compliance adherence, operational excellence, and continuous improvement in HR service delivery.
Key Responsibilities
1. Payroll Management
- Ensure accurate and timely processing of monthly payroll for all employees across locations.
- Validate payroll inputs including salary revisions, incentives, reimbursements, variable pay, full & final settlements, and statutory deductions.
- Coordinate with payroll vendors and finance teams for seamless payroll execution.
- Manage payroll audits and reconciliations.
- Ensure compliance with income tax provisions and support annual tax declarations and submissions.
- Drive payroll process improvements and automation initiatives.
2. HR Shared Services Operations
- Lead end-to-end employee lifecycle processes including:
- Onboarding
- Employee data management
- Confirmation processes
- Transfers and promotions
- Separation management
- Full & Final settlements
- Exit documentation
- Establish and monitor Shared Service Centre SLAs and turnaround times.
- Develop standardized HR processes and governance frameworks.
- Ensure superior employee experience through efficient service delivery.
3. Statutory Compliance & Governance
- Ensure compliance with:
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Professional Tax (PT)
- Labour Welfare Fund (LWF)
- Income Tax requirements
- Applicable labour laws
- Coordinate statutory filings, returns, inspections, and audits.
- Maintain employee records and statutory documentation.
- Ensure HR operations comply with organizational policies and regulatory requirements.
4. HRMS & Digitization
- Act as the process owner for HRMS modules related to payroll and employee lifecycle management.
- Drive digitization and automation initiatives across HR operations.
- Ensure data integrity and accuracy within Oracle HCM/SAP/HRMS platforms.
- Generate HR operational dashboards and reports for leadership review.
- Partner with technology teams for system enhancements and process optimization.
5. Employee Service Delivery
- Manage employee queries related to payroll, taxation, benefits, and HR operations.
- Ensure adherence to defined service standards.
- Build mechanisms for faster query resolution and employee satisfaction.
- Drive continuous improvement initiatives within HR Shared Services.
6. Vendor & Stakeholder Management
- Manage relationships with payroll vendors, background verification agencies, and other HR service providers.
- Coordinate with Finance, Legal, Internal Audit, and business teams on shared operational matters.
- Monitor vendor performance and service quality.
7. Reporting & Analytics
- Prepare and present payroll and HR operations MIS reports.
- Analyze trends relating to:
- Headcount
- Attrition
- Employee movements
- Payroll costs
- Compliance metrics
- Support budgeting and workforce planning exercises through operational data insights.
