Job Title: Customer Service Executive
Company: myG India Pvt Ltd
Location: Ernakulam, Kerala
Salary: ₹15,000 per month
Employment Type: Full-Time
Job Description:
We are hiring a Customer Service Executive to handle customer interactions through calls and ensure timely resolution of queries and complaints. The role is purely service-oriented, focused on delivering excellent customer support. Freshers are welcome to apply.
Key Responsibilities:
- Handle incoming and outgoing customer calls
- Address customer queries, complaints, and service requests
- Provide accurate information regarding products and services
- Follow up with customers to ensure issue resolution
- Maintain records of customer interactions and updates
- Escalate unresolved issues to the concerned department
- Ensure customer satisfaction through effective communication
Eligibility Criteria:
- Qualification: Higher Secondary / Diploma
- Freshers can apply
- Good communication skills
Pay: From ₹15,000.00 per month
Benefits:
Work Location: In person
