Job Overview:
We are looking for a friendly, responsible, and well-presented Hotel Receptionist to manage front desk operations at our guest house in Goa. The candidate will be the first point of contact for guests and ensure smooth daily operations.
Key Responsibilities:
- Greet and welcome guests professionally
- Handle check-ins and check-outs efficiently
- Manage bookings (Walk-ins, OTA platforms, WhatsApp, calls)
- Answer phone calls and respond to guest queries
- Maintain guest records and payment details
- Coordinate with housekeeping for room readiness
- Handle basic billing and payment collection
- Provide local information and assist guests during their stay
- Ensure reception area is clean and organized
Requirements:
- Minimum 12th pass (Hotel Management preferred but not mandatory)
- Good communication skills (English + Hindi; basic Konkani is a plus)
- Basic computer knowledge (Excel / booking systems / WhatsApp)
- Pleasant personality and customer-friendly attitude
- Ability to stay on property (mandatory)
- Prior hotel/guest house experience preferred
Working Hours:
- 9–10 hours per day
- Weekly off (rotational)
Benefits:
- Accommodation provided (Stay at property)
- Meals (optional – you can include if you offer)
- Competitive salary based on experience
- Friendly work environment
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
