Salesforce Marketing Cloud Lead (SPIFF / ICM Configuration)
Location: Pune (Viman Nagar) – Hybrid (3 Days Working)
Employment Type: Full-Time
Shift: Regular Day Shift
Experience: 7+ Years (including 3+ years of hands-on Salesforce SPIFF experience)
We are looking for an experienced Salesforce Marketing Cloud Lead with strong expertise in Salesforce SPIFF/Incentive Compensation Management (ICM) configuration. The ideal candidate will be responsible for configuring, troubleshooting, and stabilizing incentive compensation solutions while ensuring accurate payout reconciliation and seamless production support.
Key Responsibilities
- Configure and maintain Salesforce SPIFF compensation plans, including payee-based crediting, eligibility rules, quota groups, and rules engines.
- Build and validate commission statements, approval workflows, and payout logic while ensuring attainment calculations reconcile with source data.
- Diagnose and resolve payout mismatches, quota discrepancies, and validation issues across multiple business lines.
- Manage OTA log reloads, sales batches, and platform-event-driven recalculations.
- Ensure disciplined release management, change control, and regression testing in production environments.
- Track and resolve Salesforce platform issues while coordinating with Salesforce Support teams.
- Create and maintain configuration documentation, plan catalogs, and operational runbooks.
- Support UAT, cutover, hypercare activities, and future rollout phases.
Required Skills
- 7–10+ years of Salesforce delivery experience, including at least 3 years of hands-on Salesforce SPIFF or Incentive Compensation Management configuration. Candidates with experience in Varicent, Xactly, or SAP CallidusCloud are also welcome.
- Strong understanding of crediting rules, quota management, attainment calculations, commission structures, and payout reconciliation.
- Hands-on experience with SOQL, data loads, structured reconciliation, and release management.
- Ability to work in production-first environments with strong troubleshooting and analytical skills.
Preferred Skills
- Experience in medical devices or pharmaceutical sales compensation models.
- Exposure to multi-country compensation structures, especially US and Canada.
- Knowledge of ETM, Sales Planning, and MuleSoft integrations.
- Salesforce SPIFF certification or any recognized ICM certification.
Location Preference: Candidates based in Pune or willing to relocate will be preferred.
Pay: ₹1,400,000.00 - ₹1,543,970.88 per year
Application Question(s):
- How many years of experience do you have in Salesforce?
- How many years have you worked specifically on Salesforce SPIFF or Incentive Compensation Management (ICM)?
- Do you have experience with any other ICM platforms such as Varicent, Xactly, or SAP CallidusCloud?
- Do you hold any Salesforce SPIFF, Salesforce, or ICM-related certifications?
- Are you comfortable working in a hybrid setup from Pune (Viman Nagar) for three days a week?
- CTC
- ECTC
- How soon can you join?
Work Location: Hybrid remote in Pune, Maharashtra (Pune, Pune District)
