At IKF we’re looking for a Sales Head to lead and drive new business growth for our digital marketing, branding, and web development agency. The ideal candidate comes from an operations execution background, someone who understands how services are delivered, not just how they’re sold, and can translate that operational fluency into confident, credible client conversations.
- Own the end-to-end sales pipeline: lead generation, pitching, negotiation, and closing for digital marketing, branding, and web development services.
- Build and execute a scalable sales strategy aligned with agency growth targets
- Understand client requirements deeply and translate them into service proposals in collaboration with delivery/operations teams
- Bridge the gap between sales commitments and operational execution, ensure what’s sold can be delivered
- Prepare and present proposals, pitch decks, and pricing structures tailored to client needs.
- Build long-term client relationships and drive upselling/cross-selling of services.
- Track sales metrics, forecast revenue, and report to leadership regularly.
- Represent the agency at client meetings, industry events, and networking opportunities.
- Mentor and eventually build a small sales team as the function scales.
- 5+ years of experience, with a background in operations/execution roles (agency operations, client servicing, project delivery, or similar) — direct sales-only backgrounds should have strong operational exposure
- Solid understanding of digital marketing, branding, and web development service offerings, timelines, and deliverables
- Excellent verbal and written communication skills, able to explain technical/creative concepts clearly to non-technical clients
- Strong command over the subject matter: SEO, social media, paid media, branding fundamentals, and web development basics
- Proven ability to close deals and manage a sales pipeline independently.
- Comfortable working cross-functionally with creative, tech, and operations teams
- Confident presenter, negotiator, and relationship builder
- Self-driven, target-oriented, and comfortable in a fast-paced agency environment
- Existing network of potential clients/agencies/SMEs
- Experience with CRM tools ( Zoho)
- Prior experience in an agency setup specifically (not just in-house sales)
- Opportunity to build and lead the sales function from the ground up
