Front Desk Receptionist
Location: Thiruvananthapuram
Company: GlowMed Clinics
Job Type: Full-time (On-site)
Salary: ₹15,000–₹18,000/month + Performance Incentives
Key Responsibilities
- Welcome and assist patients at the front desk.
- Schedule appointments and manage patient follow-ups.
- Handle billing, payments, and day-to-day front desk operations.
- Respond to WhatsApp messages, calls, and appointment inquiries.
- Maintain accurate records using CRM/software.
- Conduct cold calls and nurture prospective patient leads.
- Coordinate with the clinical team to ensure a smooth patient experience.
Requirements
- Excellent communication skills in English and Malayalam.
- Strong customer service and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Professional attitude with attention to detail.
- Good problem-solving and organizational skills.
- Immediate joiners are preferred.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
