Company: Legal Capital Law Firm
Position: Telecaller
Location: Gachibowli, Hyderabad
Employment Type: Full-Time
About the Role
Legal Capital Law Firm is seeking a motivated and customer-focused Telecaller to manage client interactions, generate leads, schedule consultations, and provide information about the firm's legal services. The ideal candidate should possess excellent communication skills, a professional attitude, and the ability to build positive relationships with potential and existing clients.
Key Responsibilities
Make outbound calls to prospective clients and explain the firm's legal services.
Handle inbound inquiries professionally and courteously.
Follow up with leads generated through various marketing channels.
Schedule appointments and consultations for advocates and legal consultants.
Maintain accurate records of calls, client interactions, and follow-up activities.
Update client information in CRM/software systems.
Address client queries and direct them to the appropriate department when required.
Meet daily and monthly calling and lead conversion targets.
Prepare and submit call reports to management.
Required Qualifications
Intermediate, Graduate, or equivalent qualification.
Prior experience as a Telecaller, Customer Support Executive, or Sales Executive is preferred.
Excellent verbal communication skills in English, Hindi, and Telugu.
Basic computer knowledge and proficiency in MS Office.
Strong interpersonal and persuasion skills.
Ability to handle clients professionally and maintain confidentiality.
Skills Required
Communication and active listening skills
Customer relationship management
Time management
Lead generation and follow-up
Negotiation and persuasion skills
Record keeping and reporting
Working Hours
Monday to Saturday
9:30 AM to 7:30 PM
Compensation
Competitive salary based on experience and performance.
Performance incentives may be provided based on target achievement.
Benefits
Professional growth opportunities.
Supportive and collaborative work environment.
Training and skill development programs.
Exposure to the legal industry and client management.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Application Question(s):
- do yo know telugu to speak
- do you have laptop
- how many years of exxperience in telecalling
Work Location: In person
