Marketplace Operations
- Manage seller accounts on Amazon, Flipkart, Meesho, and other online marketplaces.
- Create, update, and maintain product listings.
- Upload product details, images, pricing, and inventory information.
- Monitor listing quality and resolve catalog-related issues.
Inventory Management
- Track inventory levels across multiple marketplaces.
- Update stock regularly to avoid stock-outs and overselling.
- Coordinate with warehouse and dispatch teams.
- Maintain inventory records and reports.
Order Processing
- Monitor daily orders and shipment status.
- Ensure timely order processing and dispatch.
- Coordinate with courier partners regarding shipment-related issues.
- Handle returns, refunds, replacements, and RTO orders.
Customer Support & Account Health
- Respond to customer queries and marketplace tickets.
- Maintain seller ratings and customer satisfaction.
- Monitor account health metrics and policy notifications.
- Coordinate with marketplace support teams when required.
Reporting & Coordination
- Maintain daily sales and inventory reports.
- Prepare weekly performance updates.
- Use Excel and Google Sheets for data tracking and reporting.
- Support management with operational insights and recommendations.
Required Qualifications
- Graduate in any discipline.
- 6 Months to 2 Years of E-Commerce Operations experience preferred.
- Basic working knowledge of Amazon Seller Central is mandatory.
- Exposure to Flipkart Seller Hub and Meesho Seller Panel will be an advantage.
- Good communication and coordination skills.
- Ability to work independently and take ownership of assigned responsibilities.
Must-Have Skills
- Amazon Seller Central
- Product Listing Management
- Inventory Management
- Order Processing
- Customer Query Handling
- MS Excel / Google Sheets
- Data Entry & Reporting
- Attention to Detail
Preferred Skills
- Exposure to Flipkart Seller Hub
- Exposure to Meesho Seller Panel
- Basic Canva or Image Editing Knowledge
- Familiarity with Shiprocket, Delhivery, or Courier Portals
- Understanding of Marketplace Promotions and Deals
- Basic Knowledge of GST Invoicing and Settlements
Desired Candidate Profile
- Positive attitude and willingness to learn.
- Strong ownership mindset.
- Ability to multitask in a startup environment.
- Attention to detail and execution excellence.
- Team player with good communication skills.
- Flexible enough to support different business activities whenever required.
- Looking for a long-term growth opportunity.
What We Offer
- Fixed Salary + Performance Incentives
- Training & Skill Development
- Career Growth Opportunities
- Exposure to Multiple Business Functions
- Opportunity to grow with a fast-growing startup
Work Schedule: Monday to Saturday | 9:30 AM – 6:30 PM
Pay: From ₹15,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
