- Welcome customers and provide exceptional banking service.
- Handle customer queries, complaints, and service requests efficiently.
- Open and manage savings accounts, current accounts, fixed deposits, and recurring deposits.
- Cross-sell banking products such as loans, insurance, credit cards, and investment products.
- Ensure high customer satisfaction and build long-term customer relationships.
- Verify customer documents and ensure compliance with KYC and AML guidelines.
- Coordinate with branch staff to ensure smooth daily branch operations.
- Resolve escalated customer issues within the defined turnaround time (TAT).
- Achieve individual and branch sales and service targets.
Pay: From ₹350,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
