Required Skills:
- SAP Cloud ALM
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SAP Solution Manager
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SAP Integration Monitoring
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SAP S/4HANA
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SAP CHARM
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ServiceNow Integration
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SAP ABAP
Nice to Have:
- OpenTelemetry
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Business Process Analytics
SAP Cloud ALM – Delivery assurance Description: The role will play an active role in accelerating the Schneider Electric Global Monitoring platform and will contribute to the Schneider Digital initiatives for enhancing monitoring automation and accelerating implementation application monitoring and awareness of the possible failure points across the E2E architecture & impact if these failures were to happen, expected notification communication, action, and action owners – readiness to manage planned mitigation. This role will be exposed to a global work culture, collaborating with different business units of Schneider Electric. Responsibilities: Key responsibility Independent thinker who is naturally curious about how process and systems work, understands the importance of planning before starting a new project, able to effectively execute the plan, think out of the box solutions to remove roadblocks, and keeps stakeholders and project members well-connected with status, milestones and challenges faced Collaboration with Global stakeholders for Business requirement and deployment strategies. Collaborate / Coordinate with support/project teams, technology teams, and Ops teams to drive projects / programs / initiatives to successful completion. Track progress against defined goals / milestones, and communicate updates across all levels in Operations, Program. Actively look out for opportunities for process improvement, remove process redundancies, and enhance quality of output for systems and people. Ensure that relevant documentation, plans, reports, etc. related to assignments are maintained and shared with project teams, stakeholders, and Leadership Qualifications: - B.e / B Tech/MASTER’S IN COMPUTER SCIENCE, Electronics, Relevant technical Certification Technology Skills and Project Experience: Skills Summary: SAP Cloud ALM, Solman 7.2 SAP Application Support- SAP S4Hana, S4Hana Cloud, Datasphere, SAP Integration Suite (CPI), SAP BTP and other cloud services Experienced in monitoring complex SAP landscapes with heterogeneous system integrations Experienced in setting up SAP Cloud ALM environment, Mandatory Configurations etc. Experienced with different E2E Business Processes and monitoring setup Expertise in Integration and Exception monitoring setup for SAP and Non-SAP applications Setting up of Health Monitoring, Real User Monitoring, and other monitoring features E2E Monitoring setup across SAP and non-SAP components Integration of Cloud ALM with ticketing tools like Service Now etc. Good to have Open Telemetry experience/Knowledge Knowledge of SAP CHARM, Test Management functionalities and workflow. SAP functional and ABAP knowledge Typical tasks: All type of monitoring setup in SAP Cloud ALM and Solman BPMON dashboards Cross Database Comparison BPMON Capabilities Alerting End-to-End Monitoring setup EWA setup and troubleshooting Setting up SAP support Setting up monitoring objects Reports/Custom monitoring KPIs Business Process Analytics Business / Soft Skills: Must have solid presentation, communication (on complex technical solutions) and inter-personal skills. Ability to work effectively with globally dispersed stakeholders from business. Ability to manage multiple priorities in a fast-paced environment. A data-driven mindset, Ability to clearly communicate complex business problems and technical solutions. Ability to manage and make decisions about competing priorities and resources. Ability to delegate where appropriate Must be a strong team player/leader 6