Sr.Consultant- ERC
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Manager/Senior Manager Ops Transformation Business Analyst/ Project Manager! In this role this hybrid BA/PM role within Operations Transformation supports the delivery of high-impact strategic initiatives across back and middle office change risk and regulatory programmes. The role combines business analysis and project management requiring the ability to independently manage projects from inception to completion rapidly mobilise to deliver pieces of analysis and coordinate multiple senior stakeholders and operational staff. Recent and upcoming initiatives include large-scale migrations deployment of new products/tools or data analysis to support strategic transformation objectives. Candidates will have proven experience in project management with solid business analysis skills and should be adept at forming and leveraging effective networks with project partners and across the Firm. Roles will include responsibilities: for managing and executing project deliverables as well as directing elements of the change agenda in partnership with key stakeholder groups. Responsibilities: - Conduct detailed business analysis and problem-solving to inform project direction. - Analyse complex operational processes and present actionable recommendations. - Manage and deliver projects for Operations ensuring effective stakeholder engagement and timely delivery. - Lead and direct elements of the Operations change agenda in partnership with business units and key stakeholders. - Track progress throughout the project lifecycle escalating issues and ensuring delivery to deadlines. - Maintain documentation including plans requirements risk logs and audit materials. - Represent the team in governance and working group forums to facilitate project progress. - Communicate effectively with stakeholders providing clear updates and resolving issues promptly. - Collaborate with Technology to design and implement solutions that meet business needs. - Support the adoption and deployment of transformation and automation tools. - Contribute to continuous improvement of project and change management practices. - Support other Operations Transformation initiatives as required including process optimisation and technology enablement. - Minimum
Qualifications
Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management
Certifications
Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft
Required Skills
Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Enterprise Risk Advisory
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
