telecaller job description . A telecaller drives sales, generates leads, and resolves customer issues over the phone. They act as the primary voice of a business, making outbound calls to prospects or handling inbound calls from existing clients. The role requires excellent communication, persuasion, and database management skills.Key Responsibilities Lead Generation & Sales: Make outbound calls to pitch products, qualify leads, and close sales deals.Customer Support: Answer inbound calls, resolve queries, and explain product features.Data Management: Log call details, update customer information, and maintain records in CRM software.Follow-ups: Schedule callbacks, send product information via email, and nurture prospects.Target Achievement: Meet or exceed daily or monthly quotas for calls made, leads generated, and conversions.
Essential RequirementsEducation: High school diploma or Bachelor's degree (depending on the industry).Communication: Exceptional verbal communication, active listening, and strong convincing abilities.Software Skills: Familiarity with CRM systems, dialers, and basic spreadsheet software.Soft Skills: Patience, resilience, problem-solving skills, and the ability to handle rejection professionally.
Pay: From ₹5,000.00 per month
Benefits:
- Leave encashment
- Work from home
Work Location: In person
