A Client Service Associate in our insurance agency supports insurance agents by assisting clients, managing policy services, and ensuring smooth day-to-day office operations. This role focuses heavily on customer service, communication, and administrative support.
Key Responsibilities
- Assist clients with insurance policy questions and service requests
- Process policy changes, renewals, cancellations, and claims support
- Answer phone calls and emails
- Maintain accurate client records and documentation
- Prepare quotes and insurance applications
- Follow up with clients regarding payments, renewals, and missing information
- Support insurance agents with sales and administrative tasks
- Ensure compliance with insurance regulations and company procedures
- Build and maintain positive client relationships
Required Skills & Qualifications
- Bachelor’s degree required
- Min 2 years of previous experience working in insurance industry required.
- Strong communication in english and interpersonal skills
- Attention to detail and organizational abilities
- Proficiency with Microsoft Office and agency management software
- Ability to multitask in a fast-paced environment
Preferred Qualities
- Friendly and professional attitude
- Problem-solving abilities
- Team-oriented mindset
- Ability to handle confidential information responsibly
- Must have their own Laptop/System.
- Preferably located in major cities within India
Typical Work Environment
- Full Remote.
- Full-time position only with night shift.
- Interaction with clients via phone, email is included.
Interested candidates : Send your resume to [email protected]
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: Remote
