Job Description: Credit Control Executive (Pan-India) Department: Sales & Marketing Location: Mumbai (Head Office) Salary: 25k to 32k
Position Overview
We are seeking a diligent, sharp, and highly organized Credit Control Executive to oversee and manage the credit control and accounts receivable functions across our Pan-India operations. As a leading manufacturer of cleaning chemicals, our clientele spans diverse sectors including B2B distributors, facility management companies, corporate offices, hospitality, and healthcare chains.
The ideal candidate will balance a firm approach to debt collection with excellent relationship-management skills, ensuring a healthy cash flow while maintaining positive client partnerships across various regional markets.
Key Responsibilities
Credit Assessment & Risk Management: Evaluate the creditworthiness of new and existing Pan-India clients using financial data, credit reports, and market reputation before approving credit terms.
Debt Collection & Recovery: Proactively pursue outstanding invoices via phone, email, and regional sales team coordination to ensure timely payments and minimize Days Sales Outstanding (DSO).
Ledger Reconciliation: Routinely reconcile complex customer accounts and ledgers, resolving billing discrepancies, short-payments, or tax issues (like GST reconciliation) promptly.
Sales Team Collaboration: Work closely with Regional Sales Managers across India to address overdue accounts, hold shipments for defaulting clients, and align on credit limits.
Reporting & Analytics: Prepare and present weekly/monthly aging analysis reports, bad debt provisions, and collection forecasts to senior management.
Legal Coordination: Identify high-risk defaulting accounts and coordinate with the legal department for sending formal notices or initiating recovery procedures if necessary.
Industry-Specific Focus Areas
Distributor Management: Managing credit cycles unique to the chemical distribution network, where high-volume, low-margin, or seasonal ordering patterns occur.
Compliance Knowledge: Basic understanding of chemical manufacturing credit norms, post-sales commercial discounts, and volume-based rebates.
Qualifications & Experience
Education: Bachelor’s degree in Commerce, Accounting, Finance, or a related field (B.Com / M.Com / BBA).
Experience: 3 to 5 years of core experience in Credit Control or Accounts Receivable, preferably within Chemical Manufacturing, FMCG, Paint, or Industrial Goods industries.
Required Skills & Competencies
Skill Category
Specific Requirements
Software & Systems
Proficiency in Tally Prime and advanced MS Excel (Vlookup, Pivot Tables, aging formulas).
Communication
Strong verbal and written communication. Ability to converse professionally in English and Hindi (knowledge of regional languages is a plus for Pan-India coordination).
Negotiation
Firm yet polite negotiation tactics to resolve payment delays without damaging long-term B2B relationships.
Analytical Ability
Sharp eye for detail to spot discrepancies in ledgers and identify patterns in delayed payments.
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person