Summary:
We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls to potential and existing customers, explaining products or services, generating leads, and maintaining strong customer relationships.
Key Responsibilities:
- Make outbound calls to prospective customers from provided data.
- Explain company products/services clearly and effectively.
- Answer customer questions and handle objections professionally.
- Generate leads and convert them into sales.
- Maintain accurate records of calls and customer details in the CRM system.
- Follow up with customers for renewals or feedback.
- Achieve daily, weekly, and monthly targets.
- Coordinate with the sales team when required.
Required Skills & Qualifications:
- Minimum qualification: 10+2 / Graduate (any stream).
- Good communication skills (Hindi/English/Regional language).
- Basic computer knowledge.
- Ability to handle rejection and remain motivated.
- Strong convincing and negotiation skills.
- Prior experience in telecalling or customer service (preferred but not mandatory).
Key Competencies:
- Confidence and positive attitude
- Good listening skills
- Patience and persistence
- Target-oriented mindset
Salary & Benefits:
- Fixed salary + Incentives
- Performance bonuses
- Training and career growth opportunities
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
Work Location: In person