JOB VACANCY – TELECALLER (Back Office Sales)
Location : Sector - 4, Vaishali, Ghaziabad
We are looking for a smart, confident, and result-oriented Telecaller to join our growing team. This is a Back Office Sales role where your primary responsibility will be to generate business through telecalling and convert potential customers into sales.
If you enjoy talking to people, have convincing skills, and are passionate about achieving targets, this opportunity is for you.
Key Responsibilities
- Make outbound cold calls to prospective customers from the company's database.
- Explain the company's products and services professionally.
- Understand the customer's requirements and identify business opportunities.
- Generate interest and convert leads into confirmed sales.
- Follow up with all leads until closure.
- Call customers after the sales team's visit to understand the outcome of the meeting and handle objections.
- Coordinate with the Managing Director regarding important customer requirements, pricing, negotiations, and approvals.
- Maintain proper records of all calls, follow-ups, and customer feedback.
- Build long-term relationships with customers through regular communication.
- Achieve monthly calling, follow-up, and sales conversion targets.
- Ensure no lead is missed and every inquiry receives timely follow-up.
Desired Candidate Profile
- Candidate (Age: 20–40 years)
- Graduate preferred (Freshers with excellent communication skills may also apply)
- Excellent communication and convincing skills in Hindi. English communication will be an added advantage.
- Confident personality with a pleasant and professional attitude.
- Ability to handle customer objections and convert prospects into buyers.
- Self-motivated, disciplined, and target-oriented.
- Good listening skills and ability to understand customer requirements.
- Comfortable using MS Excel, WhatsApp, email, and CRM/software for maintaining customer records.
- Ability to work independently with minimum supervision.
- Honest, responsible, and committed to achieving results.
What We Expect
We are looking for someone who does not simply make phone calls, but someone who can build relationships, understand customer needs, and successfully convert opportunities into business. The ideal candidate should take ownership of every lead until it is either converted or properly closed.
Experience
- Freshers are welcome.
- She should be experience in Telecalling, Customer Support, Sales, Telesales, Banking, Insurance, Real Estate, or BPO will be preferred.
Salary
Salary will be based on experience, communication skills, and performance.
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
