Product Manager – Operations & Platforms
Description
Healthy18 is building India’s leading e-commerce distribution and fulfillment network, enabling brands to achieve Pan-India 1-Day Delivery without multiple GST registrations. As the Head of Operations, you will lead our nationwide distribution backbone, ensuring operational excellence across warehousing, logistics, and partner ecosystems.
Key Job Responsibilities
- Own the product vision and roadmap for Healthy18’s Operations platform: WMS, procurement planner, marketplace integrations, and control tower dashboards.
- Deeply understand the needs of brands, internal Operations teams, and marketplace partners to define clear problem statements and success metrics.
- Translate business and operational challenges (SLAs, fill rate, delivery speed, CX) into structured product requirements and PRDs.
- Partner with Engineering and Data to design and launch products that automate procurement, warehousing, and logistics workflows.
- Collaborate with Finance and Legal to ensure compliance with GST, taxation, and state-level distribution regulations where productized.
- Drive adoption and change management for new tools across internal teams and external partners; measure impact rigorously.
- Build strong relationships with 3PLs, vendors, and e-commerce platforms to inform roadmap and unlock new capabilities.
About the Team
The Healthy18 Operations & Platforms team sits where supply chain, e-commerce, and technology converge. We work closely with Category, Finance, Tech, and Operations to design systems that enable Pan-India 1-Day Delivery and predictable growth for brands. The culture is builder-first, analytical, and customer-obsessed: we care about outcomes (fill rate, speed, experience), not just shipping features.
Preferred Qualifications
- 5+ years of product management experience, ideally in B2B, platforms, or operations-tech products.
- Proven track record of taking products from concept to launch and scaling adoption.
- Strong understanding of e-commerce operations, fulfillment, or quick commerce dynamics.
- Demonstrated ability to work with Engineering and Data teams on complex, platform-oriented roadmaps.
- Highly data-driven with experience defining and tracking product success metrics.
- MBA or equivalent advanced degree.
- Experience in FMCG / e-commerce distribution or supply chain products at scale.
- Prior ownership of products in domains such as WMS, OMS, TMS, inventory planning, or marketplace integrations.
- Comfort operating in fast-paced, ambiguous environments and working directly with senior stakeholders and external partners.
Pay: ₹30,000.00 - ₹45,000.00 per month
Application Question(s):
- Current CTC?
- Expected CTC?
- Notice Period?
- Current Location?
- Total years of experience?
Work Location: In person
