Customer Support Executive – Hindi & EnglishJob Description
We are looking for enthusiastic and customer-focused graduates to join our Customer Support team. The candidate will be responsible for handling customer queries, providing accurate information, resolving basic issues, and ensuring a positive customer experience.
Key Responsibilities
- Handle customer queries professionally and efficiently.
- Provide appropriate solutions and information to customers.
- Understand customer concerns and resolve issues within the defined process.
- Maintain accurate customer records and interaction details.
- Escalate complex issues to the appropriate team when required.
- Meet quality and performance expectations.
Eligibility
- Qualification: Any Graduate
- Languages: Hindi & English – Mandatory
- Freshers and experienced candidates can apply.
- Good communication and customer-handling skills.
- Willingness to work in day shifts with rotational weekly offs.
Salary
- Freshers: ₹20,000 per month
- Experienced: ₹25,000 per month
Shift
- Day Shift
- Rotational Week Off
Ideal Candidate
We are looking for candidates who are confident communicators, customer-oriented, and willing to build a career in customer support.
Pay: ₹20,000.00 per month
Work Location: In person
