FRONT OFFICE EXECUTIVE/HOSTESS
Job Summary:
A Front Office Executive in a textile company is responsible for managing the reception area, handling customer and visitor interactions, coordinating communication between departments, and providing administrative support to ensure smooth daily operations.
Key Responsibilities
- Welcome and assist visitors, customers, suppliers, and business associates professionally.
- Maintain visitor records and issue visitor passes as required.
- Handle inquiries related to products, orders, deliveries, and company services.
- Support sales, merchandising, production, and administration departments with communication and documentation.
- Ensure the reception area is clean, organized, and presentable at all times.
- Follow company policies and maintain confidentiality of business information.
Required Qualifications
- Bachelor's degree or diploma in any field.
- 0-1 year of experience in front office, reception, or administrative roles (preferably in textiles, manufacturing, or retail).
- Good communication skills in English and local language(s).
- Strong interpersonal and customer service skills.
Key Skills
- Professional appearance and etiquette.
- Excellent verbal and written communication.
- Multitasking and organizational abilities.
- Time management and attention to detail.
- Problem-solving and coordination skills.
- Ability to work under pressure and meet deadlines.
Working Conditions
- Full-time office-based role.
- Interaction with customers and internal departments.
- May require flexibility during peak production or business periods.
Performance Indicators
- Customer and visitor satisfaction.
- Accuracy in record keeping and documentation.
- Efficient coordination between departments.
- Professional representation of the company.
Reporting To: HR Manager
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
