Lead Generation:
Identify and contact potential customers to generate interest in products or services.
Leverage digital platforms and referrals to build a targeted lead database.
Outbound Calling:
Make scheduled calls to prospects based on leads or marketing campaigns.
Ensure timely follow-ups and maintain a consistent call cadence to maximize outreach.
Customer Qualification:
Assess customer needs and qualify leads before passing them onto the sales team.
Record lead insights and readiness scores to enable effective sales handovers
Customer Database Management:
Update and maintain accurate records of customer interactions and call outcomes in CRM systems.
Regularly review customer database.
Follow-up Calls:
Assist in designing and refining telemarketing scripts and campaign strategies based on customer interactions.
Provide feedback to improve campaign messaging, targeting, and effectiveness.
Campaign Support:
Assist in designing and refining telemarketing scripts and campaign strategies based on customer interactions.
Provide feedback to improve campaign messaging, targeting, and effectiveness.
Market Research:
Collect data on customer preferences, competitor offerings, and market trends during calls.
Summarize insights into regular reports to help align product and marketing strategies.
Market Intelligence:
Gather insights from customer conversations regarding preferences, competitor products, and market trends and share feedback with relevant internal teams to inform business decisions.
Share feedback with relevant internal teams to inform product development and strategic decisions.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person