• Participates in both short and long-term planning for all aspects of the Department’s operations and growth. Contributes operational input to other departments as appropriate, including developing and distributing appropriate reports to executive management.
• Leads the forecasting, planning and logistics for clinical operations activities, ensuring performance and quality standards are met. Reviews performance of the Company’s activities and makes recommendations for improvement in quality/efficiency.
• Leads or oversees assigned business and assigned strategic improvement initiatives to achieve the desired outcomes.
• Line management of Syneos Health staff, responsibilities including professional development, performance appraisals, and employee counseling for junior and management staff. Manages staff by establishing goals that will increase knowledge and skill levels, and by delegating tasks commensurate with skill level. Manage senior level professional staff.
• Supports the development of the regional staff plan, identifying needs to hire new staff in a timely fashion and oversee the talent acquisition process in the assigned country. Proactively works to ensure staff retention and turnover rates remain within expected levels.
• Liaison and facilitator between the Company’s operation’s departments and clinical business units supporting consistent implementation of project management standards, process optimization and quality delivery.
• Contributes to efforts and refines project management processes within the Company, using established process modeling techniques. Leads teams of subject matter experts to develop and review SOPs and WIs related to any area concerning project management to support new or existing project management processes. Supports enterprise-wide project management systems and tools. Evaluates project progress, while producing and distributing resource status reports as well as functional area plans, to appropriate members of senior management.
• Develops, collects, and analyzes project metrics. Oversees conduct of project reviews with operational staff focusing on budget, schedule and risk analysis.
• Leads global project management systems and processes to increase efficiency. Plans for the efficient allocation of resources within operations.
• Within the department, manages courses of action on all management / human resources’ matters, including salary administration; employment hires, transfers, terminations; performance appraisals and professional development; job description preparation, and employee counseling. Works with and advises staff on administrative policies and procedures, technical problems, priorities, and methods.
• Interview candidates for positions in department. Supports the Department at professional meetings or seminars. Establishes and maintains training materials for established roles. Provide input and requirements for long range IT/enterprise plans.
• Performs other work-related duties as assigned. Some travel may be required (up to 25%).
• BA/BS degree or equivalent combination of education and experience; and management experience preferably in worldwide clinical research pharmaceutical, or biotechnology company.
• Management skills and experience, including but not limited to short and long-term planning, evaluation, directing and motivating staff, marketing and financial management.
• Desired technology experience with PowerApps, PowerBI, Sharepoint, Oracle, Agents building Co-pilot, financial review, Dashboards, and Enterprise level technology exposure, etc.
• Highly required Clinical Research background.
• Thorough knowledge of ICH GCP and general regulatory authority requirements, drug development, and clinical project management procedures is necessary.
• Must have a record of engaging diverse interests for the common good; adept at marketing and able to communicate and work with a diverse group of individuals to accomplish common goals.
• Membership and/or affiliations with applicable professional organizations related to the Company’s business are highly preferred.
• Demonstrated strong leadership, tactical and strategic thinking skills. Ability to anticipate and address critical issues; and develop contingency plans in a proactive manner. Knowledge of financial concepts as related to forecasting, budgeting, and proposal generation.
• Demonstrated ability to self-direct tasks and set direction and priorities for others to achieve departmental goals.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), is required.
• Experience working in a matrix team environment is preferred.
