We are seeking a dynamic and customer-focused Customer Relationship Manager to build and maintain strong relationships with clients, ensure customer satisfaction, and drive business growth through long-term client engagement. The ideal candidate should have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities
- Build and maintain strong relationships with existing and new customers.
- Understand customer needs and provide suitable solutions/products.
- Act as the main point of contact for customer inquiries and concerns.
- Resolve complaints in a timely and professional manner.
- Ensure high levels of customer satisfaction and retention.
- Coordinate with internal departments such as sales, operations, and support teams.
- Identify upselling and cross-selling opportunities.
- Maintain accurate customer records and interaction history.
- Prepare regular reports on customer feedback and account performance.
- Meet customer service and sales targets set by management.
CONTACT NUMBER :- 836 063 0849
Job Type: Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
