UrgExperience
0–2 years (Freshers are welcome)
Job Summary
We are looking for enthusiastic and outgoing App Ambassadors to help grow and strengthen our dating platform community. As an App Ambassador, you will represent the brand, educate users about app features, encourage safe and respectful interactions, gather user feedback, and support community engagement. You will always communicate transparently as an official representative of the platform.
Key Responsibilities
- Represent the dating app professionally across online and offline channels.
- Welcome and assist new users with onboarding and profile setup.
- Educate users about app features, subscription plans, and community guidelines.
- Encourage meaningful and respectful engagement within the app.
- Promote campaigns, contests, referral programs, and special events.
- Build relationships with user communities and respond to general questions.
- Collect user feedback and share insights with the product and marketing teams.
- Report bugs, fraudulent activity, fake profiles, and safety concerns.
- Create engaging social media content and help increase brand awareness (if required).
- Participate in promotional events, college activations, and influencer campaigns.
Required Skills
- Excellent communication and interpersonal skills.
- Confident and outgoing personality.
- Strong customer engagement and relationship-building abilities.
- Basic understanding of social media platforms and digital communication.
- Ability to work independently and meet engagement goals.
- Passion for community building and customer experience.
Qualifications
- Graduate or pursuing graduation in any discipline.
- Experience in customer service, marketing, sales, community management, or event promotion is an advantage.
- Freshers with strong communication skills are encouraged to apply.
Key Performance Indicators (KPIs)
- Number of users onboarded or assisted.
- User engagement and retention metrics.
- Referral conversions (where applicable).
- Positive user feedback and satisfaction.
- Campaign participation and event success.
- Community growth and engagement.
ent
Pay: ₹15,000.00 - ₹16,000.00 per month
Work Location: Remote
