SRM Hospitals, a premier multi-specialty healthcare and academic institution in Chennai, is seeking an efficient and dynamic medical professional for the role of Assistant Medical Administrator / Junior Consultant (Medical Administration).
This role is tailored for an MD in Medical Administration (0 to 4 years of experience) who wants to build a robust career in healthcare operations. Working closely with the Medical Superintendent and senior management, you will bridge the gap between clinical excellence and administrative efficiency—overseeing daily hospital operations, ensuring statutory compliances, managing patient care quality, and driving hospital accreditations.
Key Responsibilities:
- Daily Hospital Operations: Oversee day-to-day operations of outpatient departments (OPD), inpatient departments (IPD), emergency services, and diagnostics to ensure smooth workflow and minimal patient turnaround time.
- Quality Assurance & Accreditations: Actively participate in maintaining and upgrading NABH and NABL accreditation standards. Implement, audit, and monitor hospital standard operating procedures (SOPs) and clinical protocols.
- Statutory & Legal Compliance: Ensure the hospital complies with all applicable statutory medical regulations (PNDT, Clinical Establishments Act, Biomedical Waste Management, Narcotics, etc.).
- Patient Relations & Grievance Redressal: Monitor patient feedback systems, address patient grievances promptly, and implement corrective measures to enhance the overall patient experience.
- Liaison & Coordination: Serve as a vital link between clinical departments (doctors, nursing staff) and non-clinical departments (HR, Finance, Billing, Security, Information Technology).
- Incident Management: Handle medico-legal cases (MLCs) and administrative emergencies, ensuring proper documentation and smooth coordination with external authorities when required.
Required Qualifications & Experience:
- Education: MD in Medical Administration or MD in Hospital Administration from an NMC-recognized institution. (Candidates with an MBBS followed by an MHA/MBA in Hospital Administration from a premier institute with relevant experience may also be considered).
- Experience: 0 to 4 years (Fresh post-graduates with strong residency/training ground in large-scale hospitals are highly encouraged to apply).
- Registration: Valid registration with the Tamil Nadu Medical Council (or National Medical Commission).
- Skills: Strong leadership abilities, exceptional conflict-resolution skills, sound knowledge of healthcare regulations, and excellent communication skills in English (proficiency in Tamil is highly advantageous).
Pay: ₹120,000.00 - ₹250,000.00 per month
Work Location: In person
